You MUST save this number (972-231-1999) so that the calls from the gate do not go to your spam or get blocked.
In order to receive video calls and calls from the gate, you must set the app permissions correctly. This video will walk you through how to do that process.
Don't have a key fob? Have misplaced your key fob? This is the video for you. This will show you how to properly use the momentary open feature of the CellGate app
How to setup, login, and work the Cellgate App for the Watchman 480
Pretty simple process. Just tap and go.
You can set up one time access codes in the Cellgate App and send to your visitors and delivery drivers.
Here we will walk you through what happens when you receive a video call from the gate. An individual can find you listed in the directory and then the CellGate app will then call you via a video. Please remember to have all the permissions in the app turned on to properly receive the video and audio
If you choose not to Grant the app, video and audio permissions or you miss the video call, the gate will then call you directly as a regular phone call. When the gate calls you, it will prompt you with the message that you have a call from the security gate. You will need to press the number "1" to accept the call and then you are able to speak directly to the person on the other end. If you recognize the person or authorize them, you can then press the "*" key and that will open the gate